Privacy Policy

Introduction

Welcome to Nicola.AI, operated by BAMBI GROUP LLC. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

What Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, and phone number.
• Business Information: Company name, business details, website URLs, and social media profiles.
• Communications: Messages sent to us, call booking details, and customer support inquiries.
• Financial Data: Payment and billing information (processed securely via third-party payment processors).

How We Use Your Information

We use the collected information for various purposes, including:

• Providing, operating, and maintaining our services.
• Processing payments and managing billing.
• Communicating with you via email, phone, or SMS regarding your account, updates, and support.
• Analyzing website usage and utilizing cookies to improve user experience and service delivery.

SMS Communications

By providing your phone number, you may opt-in to receive SMS messages from us. Consent to receive SMS messages is not required to purchase our services.

• Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP.
• Help: For assistance, reply HELP to any of our messages.
• Rates: Message and data rates may apply depending on your mobile carrier plan.

Data We Do NOT Share

We are committed to maintaining your trust. Therefore:

• We do not sell your personal information to any third parties.
• We do not share SMS opt-in data with third parties for marketing purposes.
• We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the information provided below.

Third Party Tools

We may use third-party tools and services (such as analytics providers and payment processors) to help operate our business. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.